Pharmacy & Clinic Efficiency Checklist

Is FEFO (First Expired, First Out) enforced automatically — not manually?

Manual FEFO compliance fails under staff pressure. Automated tracking applies the rule on every dispense.

Do you measure drug expiry losses as a share of monthly purchase volume?

Without the figure, expiry losses surface only at the quarterly count. Automated FEFO and expiry alerts make it a monthly number.

Is drug labeling compliance verified at receiving — not at dispensing?

Late-stage labeling checks create bottlenecks. Verification at receiving catches a non-compliant unit before it reaches the shelf.

Do you have EDI (electronic data interchange) with your main suppliers?

Manual PO processing means re-keying every order line. EDI exchanges orders and invoices electronically and matches them automatically.

Are patient recall sequences (reminders, follow-ups) automated — not manual?

Manual recall depends on someone working through a call list. Automated sequences reach every eligible patient on schedule.

Do you track the appointment no-show rate?

Automated reminders and an optional deposit work against no-shows; without a tracked rate, their effect cannot be seen.

Can you see P&L per doctor and per branch without an Excel export?

Real-time P&L by doctor reveals which services and providers are profitable. Monthly reports are too slow.

Is your appointment slot fill rate tracked daily?

Real-time visibility lets front desk fill cancellations same-day.

Do prescriptions from the clinic appear at the pharmacy counter automatically?

Manual prescription handoff adds a step per patient and creates transcription errors.

Does your system work offline when internet connectivity is lost?

A single connectivity outage can halt operations for hours. Offline mode is critical for HealthTech compliance.